CONTACT US
 

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Ordering Information


When you have chosen an item that you wish to buy, please send the details, together with a cheque for the correct amount - made payable to Eagle Eye Productions to the address below.

All prices quoted are for orders set up in the United Kingdom and are in Pounds sterling.

For orders to the U.S.A., Europe or the rest of the World simply add the relevant additional postage.

When we receive your order, we will e-mail you with acknowledgement of your order.

We will only accept cheques or postal orders. We do not accept cash or credit/debit cards.

Once your cheque has cleared, then your order will be dispatched.

For postal orders please send your order, together with a cheque or postal order made payable to:


Eagle Eye Productions

and send to this address:

Eagle Eye Productions,
Studio 172,
19 - 21 Crawford Street,
London,
W1H 1PJ,
United Kingdom.


  1. Q.What about your returns policy?

  2. A. Here at Eagle Eye Productions, we want you to enjoy your purchase from us.

However, if you do receive a wrong or damaged product or if you have changed your mind about your order, you may return it to us, within 30 days, for a full refund or exchange, providing that the product has not been removed from its sealed package in which it was delivered.

Once we have received your returned goods, any sum credited to Eagle Eye Productions from your account, will be re-credited to your account as soon as possible and in any event within 30 days of your order, provided that the goods in question have been received by Eagle Eye Productions, in the same condition in which they were delivered to you.


Please use the following steps when returning goods:

  1. 1.Place the product into the original shipping container.

If you have discarded the original shipping carton, you may return the order in a suitable form of packaging that will protect the item in the post, i.e. a padded envelope, etc..

2. Include the original delivery note.

3. On the back of the delivery note, indicate the reason for returning the goods, wrong one supplied, damaged, etc..

  1. 4.Send the package to:

Eagle Eye Productions,
Studio 172,
19 - 21 Crawford Street,
London,
W1H 1PJ,
United Kingdom.

For video titles sent to addresses in the United Kingdom, the price of postage & packing is included.

DISCLAIMER/HELP

Please contact us for further information:


Eagle Eye Productions,
Studio 172,
19 - 21 Crawford Street,
London,
W1H 1PJ,
United Kingdom.



Telephone: + 44 (0) 78 5012 0014


Email: info@eagle-eye-products.com

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All rights reserved.

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